All refund requests are considered individually on a case-by-case basis. Circumstances such as injury, illness, family relocation, or other significant hardships will be reviewed by the Board to ensure thorough and compassionate evaluation.

• Club Dues: Refunds may be available for extenuating circumstances.

• Camps & Clinics: Requests related to skills camps, specialty clinics, and short-term programs are included.

• Other Registrations: This covers tryouts, tournaments, and special events as applicable.

• Submit a written request (email or letter) to the Treasurer, Dodi Whaley, detailing the participant’s name, reason for withdrawal, and relevant dates.

• The Board will review all requests and communicate decisions directly to the applicant.

• Refund amounts, if granted, depend on the timing of withdrawal and costs already incurred, such as ice time, administrative fees, and program-specific expenses.

• Some items such as USA Hockey registration fees, purchased merchandise, or processing fees, are non-refundable.

• League Fees are subject to the terms & conditions of the AT&T Metroplex High School Hockey League.

• Once a program starts, partial or prorated refunds may be considered only under exceptional circumstances.

• Withdrawals after posted deadlines or after substantial program delivery may result in no refund unless approved for special reasons.

Refunds or prorated credits may be considered for:

• Serious injury or illness (doctor’s note required)

• Family relocation

• Program cancellation by the Club

• Other exceptional and documented hardship cases approved by the Board

No refunds will be issued for:

• Voluntary withdrawals after deadlines

• Dismissal for behavioral or disciplinary reasons

• Missed sessions, absences, or choosing to join another club after registering

• All owed equipment (i.e. loaner jerseys, etc.) and outstanding balances must be settled before a refund is issued.

• Approved refunds will be processed promptly, minus any non-refundable or administrative costs.

All questions and refund requests should be directed to: