All refund requests are reviewed individually on a case‑by‑case basis. The MIHC Board (or its designated committee) will consider circumstances such as:

• Serious injury or illness
• Family relocation
• Program cancellation by MIHC
• Other significant, documented hardship

MIHC reserves the sole discretion to approve, deny, or offer a partial refund or credit consistent with this policy and the club’s charitable mission.

• Club Dues: Refunds may be available for extenuating circumstances.

• Camps & Clinics: Requests related to skills camps, specialty clinics, and short-term programs are included.

• Other Registrations: This covers tryouts, tournaments, and special events as applicable.

To request a refund, the parent/guardian must submit a written request (email or letter) to the MIHC Treasurer. The request must include:

• Participant’s name
• Program or registration in question
• Reason for withdrawal
• Relevant dates and supporting documentation (e.g., doctor’s note for injury/illness)

The Board (or its designee) will review the request and communicate a written decision to the applicant. All decisions made under this policy are final.

If a refund is granted, the amount will be determined based on:

• Timing of withdrawal relative to program start and posted deadlines
• Non‑recoverable costs already incurred by MIHC, including but not limited to ice time, league or rink fees, officials, administrative costs, and program‑specific expenses
• Any third‑party contractual obligations undertaken by MIHC in reliance on registrations (such as league commitments or ice contracts)
• Items that are generally non‑refundable include, but are not limited to:
• USA Hockey registration fees
• League fees paid to the AT&T High School Hockey League or other third parties
• Purchased merchandise, uniforms, or personalized gear
• Payment processing or administrative fees

Once a program has begun, partial or prorated refunds may be considered only in limited, exceptional circumstances such as serious injury, illness, or documented hardship. Withdrawals after posted deadlines or after substantial delivery of the program may result in no refund.

Refunds or prorated credits may be considered for:

• Serious injury or illness (doctor’s note required)

• Family relocation

• Program cancellation by the Club

• Other exceptional and documented hardship cases approved by the Board

No refunds will be issued for:

Except where required by law or expressly approved by the MIHC Board, refunds will not be issued for:

• Voluntary withdrawals after registration deadlines or once the program has materially commenced
• Dismissal or suspension due to violation of MIHC, league, or USA Hockey rules, codes of conduct, or disciplinary policies
• Missed practices, games, or events, including absences due to schedule conflicts, choosing to participate with another club, or changes in personal circumstances

• All owed equipment (i.e. loaner jerseys, etc.) and outstanding balances must be settled before a refund is issued.

• Approved refunds will be processed promptly, minus any non-refundable or administrative costs.

All questions and refund requests should be directed to: